FRAUD ALERT: “DHL Tracking Notification” Email Scam

by J_Pratt

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Fraudulent emails posed as being from “DHL Express” are being received by a number of businesses and possibly consumers as well. Although there may be other variations, the series of fraudulent emails I just received occurred like this:

First, I received 4 emails early this morning that look like this:

From:  DHL Express Notification

Sent: Wednesday, November 9, 2011

To: [you]@[your domain name]

Subject:  DHL Delivery Notification Message – D90FIE6C17Q-8395

 DHL Express Notification for shipment for Wed, 9 Nov 2011 15:09:18 + 0100

Later in the day, I received another email from “DHL Express” with similar information as above, but this one will also contain an attachment (e.g., “.zip” file) and some additional information on the body:

 AWB Number: 192784902749039

Pickup Date: 2011-11-03 07:46:00

Service: AIR

Pieces: 1

Custom. Reference: 8397503274

EVENT Category

Thu, 10 Nov 2011 08J%:18 + 0900 – Clearance processing complete


 Shipment status may also be obtained from our Internet site in USA under or Globally under 

Please do not reply to this email. This is an automated application used only for sending proactive notifications


DHL Express International

Do not respond to emails from DHL (or any delivery service) that have any similarities to these emails. Do not reply to the email, click on the links or open the attachments.

If you receive a “DHL email”, please report it to DHL by contacting: DHL Express Customer Service via email from the global DHL website,, or phone Customer Service at the telephone number published on the DHL website for your country (country website addresses available through

Should you receive suspicious emails from other delivery service companies, contact them through their company websites or by phone, asking for their security or customer service departments.